The recent signing of
Executive Order 323 by Gov. Roy Cooper allows the N.C. Division of Motor Vehicles to suspend various late fees and ease certain requirements for residents and businesses affected by Hurricane Helene in
Western North Carolina. The executive order also extends certain licenses for mechanics and dealers in this region.
Fees WaivedNCDMV fees have been waived for the following items in the affected counties (listed below) from Sept. 27 through Dec. 31:
- duplicate or corrected vehicle titles
- duplicate registration cards
- salvage certificate of title
- replacement license plates and/or stickers
- duplicate driver licenses (including CDLs)
- duplicate State ID cards (note: State ID cards are already free for ages 17 and over)
The following
late fees are also being waived from Sept. 26 through Dec. 31 in the affected counties (listed below) for:
- late vehicle registrations fees for vehicles that expired on or after Aug. 31
- late interest payments on vehicle registrations and property taxes that expired on or after Aug. 31
- title fees on or after Aug. 31
- late fees and interest on limited registration plates and vehicle registration renewals for limited registrations that expired on or after Sept. 30
- late fees for dealer plates that expired on or after Aug. 31
Refunds
Fees (and late fees) that were paid and that have now been waived as outlined above by the executive order will be refunded. Customers will not have to take any action to receive refunds. Please allow 4 to 6 weeks (until Dec. 6) for refunds to be processed. Refunds will not be given in-person at offices.
The division and its IT partners are currently working with programmers to allow for customers in the designated counties to:
- order duplicate licenses and ID cards online without being charged, and
- to pay registration renewals and property tax payments online without having to pay late fees and interest.
Please allow three weeks (Nov. 22) for this service to be available online.
In the meantime, customers in the affected counties can go in-person to an office to request the items above and they will not have to pay for them. But again, refunds will not be given in-person at offices.
Anyone that believes they are entitled to a refund but has not received it by the date above can reach out to DMV at 919-615-7000.