DMV Customer Service Survey

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​Thank you for your recent visit to the N.C. Division of Motor Vehicles. Your input is essential in giving us insight on how well we met your needs and how we can improve our processes. Please take a moment to answer the questions below about your recent visit

Name * Please provide your name

Email * Please enter a valid email address, ex. name@example.com.

1. Thinking of your last contact with DMV, please select the method of contact from the list below. Please select one... Driver license office License plate office myNCDMV app myNCDMV.gov website Phone
Required - 1. How did you contact the DMV?

2. If you visited an office in-person, which office location did you visit?

3. During this contact, do you feel your needs were met? * Please select one... Yes No
Required - 3. Were your needs met?

4. How would you rate your overall experience with DMV at that time? * Please select one... Outstanding Good Fair Poor Unacceptable
Required - 4. How would you rate your experience with DMV?

5. Did the wait time meet your expectations? Please select one... Exceeded my expectations Met my expectations Did not meet my expectations Not Applicable
Required - 5. Did the wait time meet your expectations?

6. What feedback or suggestion would you like to provide DMV? Required - 6. What feedback or suggestion would you like to provide DMV?

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Last updated Mar. 29, 2019