Page ContentAs part of ongoing efforts to improve customer service at its offices across North Carolina, the N.C. Division of Motor Vehicles has implemented several changes to provide a better customer experience.Changes include: Extending business hours in more than 20 officesProviding customer service training for employeesExpanding online services to include driver license renewal and MyDMV customer portalIssuing more durable, secure licenses Renovating the busiest driver license offices in North Carolina Extending NCDMV service to remote areas of North Carolina Last updated Jul. 27, 2020