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For further assistance, call us at 1-919-715-7000. For DMV questions, call us at 919-715-7000. Our mailing address is 3101 Mail Service Center, Raleigh NC 27699-3101.

Customer Satisfaction

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As part of ongoing efforts to improve customer service at its offices across North Carolina, the N.C. Division of Motor Vehicles has implemented several changes to provide a better customer experience.

Changes include:

Extending business hours in more than 20 offices
Providing customer service training for employees
Expanding online services to include driver license renewal and MyDMV customer portal
Issuing more durable, secure licenses
Renovating the busiest driver license offices in North Carolina
Extending NCDMV service to remote areas of North Carolina

7/27/2020 4:43 PM

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