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Frequently Asked Questions

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  • Is an NCDOT Safety Service Patrol responder a law enforcement officer?
  • How do I know that the person assisting me is a real NCDOT Safety Service Patrol driver?
  • How can I contact NCDOT Safety Service Patrol if I get stranded?
  • I was stranded, and a NCDOT Safety Service Patrol driver didn't stop to help. Why?
  • An NCDOT Safety Patrol driver used the push bumper to move my vehicle and damaged it. Can I get restitution?
  • I received assistance from your safety service patrol. How can I submit feedback and thank the responder?

Last updated May. 11, 2022