The N.C. Division of Motor Vehicle's
duplicate driver license and ID card service allows individuals to purchase online a duplicate or replacement of the last N.C. driver license or ID card that was issued to them.
Note: Customers with a suspended driver license or an outstanding debt with NCDMV are not eligible to use this online service.
View the frequently asked questions below for quick answers to common topics. For additional questions or concerns,
send a message or call the NCDMV Customer Contact Center at (919) 715-7000 from 8 a.m. and 5 p.m. on weekdays.
For additional information about using this service, view the
online terms of service.
Frequently Asked Questions
Ordering a duplicate driver license or ID card online is intended for customers who need to only change their address or order a replacement card.
If you go to
an N.C. Division of Motor Vehicles driver license office, you can also update your class of license, add or change endorsements, take another photo and change any other personal information on your card.
If your driver license or ID card is going to expire within six months, you can go ahead and
renew your license online or at
an NCDMV driver license office. If you decide to get the duplicate driver license or ID card, you will still be required to renew at the time it expires.
Your privacy and security is the N.C. Department of Transportation's highest priority. NCDOT uses Secure Sockets Layer (SSL) software to encrypt all personal information and never stores your credit card information.
The Federal Driver's Privacy Protection Act specifies that the personal information contained in your driver license or ID card record may not be released to anyone without your consent, except when it is a matter of public health or safety or when the individual or entity requesting such information is otherwise authorized to obtain it under federal law.
If you have a Level 1 graduated learner permit, you may request a duplicate permit online. You may request a duplicate of your classified or commercial learner permit online if it is valid.
If you have a Level 2 graduated driver license, you may request a duplicate driver license online.
If you have a Level 3 graduated driver license, you may request a duplicate driver license online. Once you turn 18, you may convert it to a regular driver license by visiting
an NCDMV driver license office and paying a fee for an original license.
You must visit an NCDMV driver license office to change the class of your driver license or learner permit.
You cannot. Although you have paid the fees, your driver record still does not reflect an "active" status.
No. You must go to
an NCDMV driver license office with proof of the name change, such as a marriage certificate, divorce decree or document from the courts or Register of Deeds.
The most recent, retrievable image of you that is on file with the N.C. Division of Motor Vehicles will appear on your duplicate driver license or ID card. If you want a new picture, you must visit
an NCDMV driver license office.
Your residential address will appear on the face of your duplicate driver license or ID card.