​​​​​​​The N.C. Department of Transportation believes strongly in transparency and providing access to public documents for citizens, members of the media and other organizations.

For more information, please see the state's draft policy on public records requests.

Submitting Requests

You will receive an acknowledgement that your request was received within three business days of submitting your request. You can also check the status online.

If the request is unclear or does not sufficiently identify the requested information, NCDOT's public records manager will contact you for clarification. If clarification is not received, the request might be denied.

The public records manager will then review the request to ensure the information requested is available and not restricted from public access. (For a list of records that are considered confidential, see N.C. General Statute 132.)

After reviewing the request, the public records manager will begin identifying the requested documents and notify the requester of an estimated timeframe to retrieve the information as well as any associated charges.

NCDOT makes every effort to provide records in the requested format and strives to respond as quickly as possible. Delivery times vary depending on several factors that include:

• The size and volume of the request
• Whether the request spans multiple departments
• Whether the request requires additional preparation or review

NCDOT's public records manager will notify the requester if a substantial amount of time might be needed to process the request.