Page Content Make an Appointment Expand AllCollapse AllI’m new resident to North Carolina. Which selection do I make?Choose Driver License – First Time.Which option should I choose for a CDL written test?Knowledge/Computer Test, Driver License Renewal, or Permits—whichever you think will best serve your need.In any case, if you select an incorrect service, this can be corrected and re-routed at your appointment visit.How do I schedule a CDL skills test online?Online appointments for CDL road tests are not offered. To make an appointment for a CDL road test only, please call 919-715-7000.I want to get a CDL permit. What do I select?Choose Permits. If I’m going to get an N.C. REAL ID, what selection should I make?Choose Driver License – First Time, Driver License Duplicate, Driver License Renewal, or ID Card—whichever best serves your current license status. My teenager kept their Level 2 until they turned 18. What selection should I make for them to get their full provisional license?Choose Driver License – First Time.Can I check for appointments by date rather than office?You must first select a location to advance to the date selection option.What option do I use for a motorcycle permit?Permits or Knowledge/Computer Test.I think I made the wrong appointment type selection. What do I do? Will my appointment still be honored?Yes, you may correct the appointment type upon office check-in.Which option do I use for my teen driver?Choose Teen Level 1, 2 or 3.What option should my child use moving from a teen provisional to a Class C license?Choose Driver License – First TimeWhy can't I look up my appointment by my email address?Currently, this feature is not offered. Appointments can only be looked up using the telephone number you made the appointment with. How do I find, cancel or reschedule my appointment?Go to the Online Appointment Scheduler and click on Find, Cancel or Reschedule. You will need the telephone number you entered at the time you made the appointment. Last updated Feb. 1, 2022