NC Quick Pass is pleased to announce that a new website and system are coming February 2023. This new website and system will substantially modernize our customer service and the customer experience.
As we work to implement this new system, we want all customers to be prepared and make sure their account is up to date including their email address and pre-paid balance.
The transition to the new website and system will require a temporary down time for all NC Quick Pass website functions and customer service. As we continue towards this update period, we will provide the expected impacted dates on all available platforms. Customers can receive updates at ncquickpass.com or by following NC Quick Pass on Twitter and Facebook.
With the new system, customers will only need to visit one website, ncquickpass.com, for all account management or Bill by Mail payments.
The new website is focused on the customer experience and will provide an easier way for customers to pay Bill by Mail invoices or make changes to their account.