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Driving Record Help

​​​​​The N.C. Division of Motor Vehicle's drivin​​g record request service allows individuals to purchase online a copy of their official driving record – a true representation of the driver's history as it appears in the official DMV records. 

NCDMV uses an online service for driving records, called PayIt, that allows you to take advantage of completing multiple services in one secure transaction. PayIt collects a $3 fee per online transaction​ plus​ a 1.85 percent card processing fee​, These fees are used ​to deliver quality services more efficiently with no upfront costs to NCDMV. The State of North Carolina does not collect or benefit from the transaction or processing​​ fees.

A North Carolina driver license or ID is required for online requests. Individuals without a license or ID can still obtain a driving record via mail.

View the frequently asked questions below for quick answers to common topics. For additional questions or concerns, send a message or call the NCDMV Customer Contact Center at (919) 715-7000 from 8 a.m. and 5 p.m. on weekdays.

For additional information about using this service, view the online terms of service.

Frequently Asked Questions

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  • What if I don't have my North Carolina driver license or ID card number?
    If you do not have your driver license or ID card number, you can request your driving record by downloading and mailing the Driver Privacy Protection Act Request Form (DL-DPPA-1) to the address on the form.
  • Who may request my driving record? Why would they want the information?
    ​Any entity may request a driving record of an individual if it has a valid reason under the North Carolina Driver Privacy Protection Act. The entity must supply the required information necessary to conduct the search.
  • Who do I contact if I see an error on my driving record?
    ​Send a message to NCDMV. Be sure to include your full name, address and phone number.
  • How will I receive my certified or non-certified driving record?
    ​When ordered online, certified and non-certified driving records are available only in PDF format.

6/30/2024 7:06 PM

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