NCDMV Commissioner Wayne Goodwin gives an update on DMV's efforts in response to Hurricane Helene at Buncombe County's Recovery Briefing on Oct. 22.
In the immediate aftermath of Hurricane Helene, the N.C. Division of Motor Vehicles had 25 driver license offices and 28 license plate agencies closed in Western North Carolina due to impact from the storm.
In the weeks since the storm hit, NCDMV has been able to reopen all but one office:
- Marshall License Plate Agency – planning to reopen in January
Missed Appointments
Any customer that missed a scheduled appointment at a driver license office because it was closed or not being able to safely travel to the location may return to any open driver license office for priority walk-in service.
Simply proceed to the front desk upon arrival, let our staff know and they will work you in as soon as they are able.
Credential Pick Up
Because certain areas are without mail service, NCDMV has designated open driver license offices as credential pick-up centers.
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Executive Order Waives Certain Fees, Requirements
Gov. Roy Cooper signed
Executive Order 323 to ease requirements and fee collections for residents of western North Carolina in the aftermath of Hurricane Helene. As a result, NCDMV has waived the collection of certain fees (and late fees), suspended other requirements for both residents and businesses, and extended certain licenses for mechanics and dealers.
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DMV License & Theft Bureau
The
License & Theft Bureau – DMV’s law enforcement arm – has also assisted local law enforcement as part of the state’s recovery effort.
As of Nov. 8, License & Theft has deployed
121 personnel to Western North Carolina,
88 of which have been deployed more than once. Another
10 members have assisted with State Emergency Operations Center operations.