GoPass is a bus pass available to eligible North Carolina state government employees and offers free rides on any of the four public transportation agencies in the Triangle region—GoTriangle, GoRaleigh, GoDurham and GoCary—as well as N.C. State University’s Wolfline and Duke University’s Duke Transit.
All permanent, temporary, full and part-time employees of any state agency or organization who commute to work in or between Wake, Durham or Orange counties are eligible. Administered by the N.C. Department of Transportation’s Integrated Mobility, GoPasses are valid for one year and are updated annually.
Utilizing the Umo Mobility app, GoPass holders can scan a code from their mobile device when boarding the bus to “pay” their fare.
For those without a smartphone or other mobile device, a physical GoPass card is available for purchase ($5 if purchased in person, $6 if the card is purchased and mailed to you).
GoPass may only be used by the registered employee and cannot be transferred to or used by another individual
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How to Get Started
Mobile Phone App
- Download the Umo Mobility app (Android or iOS) on your smartphone or mobile device.
- Select GoTriangle as your location within the app.
- Create an account using your employer-provided email address (the same one used to request a GoPass).
- Check your email and click the email verification link to authenticate your Umo account.
- Open the Umo App on your phone.
- Select “Redeem Benefit Code” in the Umo app’s menu in the top left corner of the app home screen.
- Enter the code you received in the “Welcome to GoPass!” email. Please note: This code is unique to each user and is not transferable.
Using your mobile phone GoPass on the bus:
- To use your GoPass, open the Umo app and select “Show Code” from the main screen.
- Scan the QR code at the farebox as you board the bus.
GoPass Umo Card
Please note: There is a fee for a GoPass Umo Card--$5 if purchased in person, $6 if the card is purchased and mailed to you.
To purchase online:
To purchase in person:
Go to one of the following offices and ask for a GoPass Umo card.
To purchase via telephone:
- Call the Regional Information Center at 919-485-RIDE (7433).
How to activate your GoPass Umo card after purchasing via online, in person or via telephone:
- Go to the Umo Website.
- Create an account using your employer-provided email address (the same one used to request a GoPass).
- Check your email and click the email verification link to authenticate your Umo account.
- Select “Redeem Code” in the Umo website’s menu list.
- Enter the code you received in the “Welcome to GoPass!” email.
Using your GoPass Umo Card on the bus:
- Scan your card at the farebox as you board the bus.
Frequently Asked Questions
GoPasses are valid for one year and must be “renewed” on an annual basis. Prior to this expiration, those who have registered for a GoPass will receive an email with a new code.
No. GoPasses offered by NCDOT’s Integrated Mobility Division are only for current State of North Carolina employees. When a state employee has separated from employment, their GoPass will be deactivated.
There are several options available for planning your transit trips. Those include:
- GoTriangle Trip Planner
- GoRaleigh Trip Planner
- Google Maps and other mobile mapping services have integrated transit trip planning functionality. Simply input the start and end of your trip and toggle from the “car” icon to the “transit” icon.
For more information on routes and stops, please visit the “Maps and Schedules” pages of the Triangle region public transportation agencies: