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DMV Statement About Deferred Action Driver Licenses

Posted 1/15/2013 4:37:28 PM

  STATEMENT ABOUT DEFERRED ACTION DRIVER LICENSES:   In early September of 2012, North Carolina Division of Motor Vehicles experts raised concerns that the federal Deferred Action for Childhood Arrivals program might not conform with North Carolina law. On September 10, 2012, out of an abundance of caution, DMV officials requested a legal opinion from the North Carolina Attorney General’s office and decided to stop issuing driver licenses to applicants under the DACA program until a legal opinion was issued.     An internal review of DMV’s records late last week, however, revealed that 13 licenses had been unintentionally issued to applicants in the DACA program before federal database updates were complete.   To maintain consistency of policy, the DMV mailed notification to these applicants on Jan. 11 letting them know their licenses were issued in error; therefore, their driving privileges have been cancelled. Once the AG’s office issues an opinion, a determination about issuing licenses to DACA applicants will be made.     ***NCDOT***
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NCDMV Brings ID Cards, License Duplicates, Surprises to Speed Street

Posted 5/17/2013 5:24:18 PM

  RALEIGH – The N.C. Division of Motor Vehicles will join the festival at Food Lion’s Speed Street in Charlotte, bringing its mobile unit to the 3rd Street parking lot, between Tryon and Church streets. The unit will be open from noon to 6 p.m., Thursday, May 23 through Saturday, May 25.   DMV will provide safe-driving educational materials, state roadmaps, driver handbooks and other surprises. In addition, DMV will offer opportunities for festival-goers to order ID cards for children and adults, and duplicate driver licenses to replace those that might have been lost or damaged. The cost for each is $10.   DMV urges citizens to come prepared with the necessary documents to order ID cards. Citizens applying for an ID card for the first time will need to provide proof of their full name and date of birth. They will also need to provide a Social Security card and proof of residency in North Carolina. A full list of acceptable documents is available on the official NCDMV website.       ***NCDOT***
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Monroe DMV's Saturday Hours Help Busy Charlotte Metro Area

Posted 5/16/2013 3:02:48 PM

    RALEIGH – The N.C. Division of Motor Vehicles reminds its customers in the busy Charlotte metro area that the Monroe DMV office is continuing to offer its new Saturday hours this weekend. The Monroe DMV office is also open an additional hour each weekday, now staying open from 8 a.m. until 6 p.m., Monday through Friday.   The NC DMV began the expanded hours program in early March and now has 14 driver license offices participating in this statewide effort to reduce overall wait times and improve customer service for drivers. The Monroe DMV office, which is particularly convenient to residents south and east of Charlotte, is located at 3122 Hwy. 74 West. Its phone number is (704) 283-4264.   “We want to accommodate the busy schedules of North Carolinians,” said NCDMV Commissioner James L. Forte. “The Monroe DMV’s expanded hours offer a wait time oasis in the Charlotte area, and we encourage local drivers to take advantage of this opportunity to make their visit to the DMV easier and more convenient." The office is open on Saturdays from 8 a.m. to noon. Most regular driver license services, including regular road tests, will be offered during this time, with the exception of CDL skills tests, medical re-exams and motorcycle skills tests. The office is also open for extended hours, from 8 a.m.- 6 p.m., during the week. Testing services will be available until 5:30 p.m., but regular road tests will not be administered during rush hour.   With the addition of the Monroe office to the expanded hours program, DMV is moving closer to its goal of making sure 85 percent of the state’s population will be within 30 miles of an expanded hours office.   ***NCDOT***

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NCDMV Clarification on Issuing Crash Reports to Citizens and Media

Posted 5/3/2013 5:52:22 PM

In response to numerous media inquiries, the N.C. Division of Motor Vehicles wants to clarify some confusion about the issuance of crash reports.   NCDMV is continuing its long-standing policy of providing public records, including crash reports. While any citizen can obtain a crash report from NCDMV, federal statute requires NCDMV to redact any personal information from these reports and state statute requires the agency to charge a $5 dollar fee, unless the requesting individual meets certain exceptions.   NCDMV sent a memo to all law enforcement and other agencies tied to its system in October 2012 notifying them that only certified copies of crash reports would be available beginning January 1, 2013.   In November 2012, NCDMV sent a clarifying memo stating that the change does not preclude law enforcement from issuing copies of their own reports.   The N.C. Attorney General’s office issued an opinion in 2005 stating that “An accident report prepared by a local law enforcement officer is a public record under the Public Records Act at the time it is prepared.”   Federal law prohibits NCDMV from providing personal information in those reports.   ***NCDOT***
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NCDMV Expands Hours at Third Round of Offices

Posted 5/1/2013 11:55:22 AM

Launch of Saturday hours begins May 4 at eight offices    RALEIGH – The N.C. Division of Motor Vehicles will launch expanded hours at eight additional driver license offices from the mountains to the coast starting Saturday, May 4. The new hours are part of an effort to improve customer service and reduce wait times for North Carolina drivers.   Expanded schedules will begin Saturday at the South Wilmington, Jacksonville, Manteo, Ahoskie, West Greensboro, Monroe, Wilkesboro and Asheville offices. Fourteen driver license offices statewide now offer the new schedule.   NCDMV first began expanded hours on March 2 in North Raleigh, West Charlotte and Greenville. Offices in South Fayetteville, South Durham and North Charlotte were added on April 6.  As a result of Saturday hours at these six offices, DMV has completed over 2,000 issuances during March and April.   Five of the new offices, located in South Wilmington, Jacksonville, West Greensboro, Monroe and Asheville, will be open each Saturday from 8 a.m. to Noon and, beginning on Monday, May 6, also for an additional hour on Monday to Friday afternoons, from 8 a.m. to 6 p.m.   Most regular driver license services, including regular road tests, will be offered on Saturdays, with the exception of CDL skills tests, medical re-exams and motorcycle skills tests. Testing services at these offices will be available until 5:30 p.m. weekdays, but regular road tests will not be administered during rush hour.   The other three offices, located in Manteo, Ahoskie and Wilkesboro, will open the first Saturday of the month from 8 a.m. to Noon and will be closed the following Wednesday afternoon from Noon to 5 p.m. They will offer the same Saturday services as the other DMV offices, but they will not open for an additional hour during the week.   Over the coming months, DMV will announce the participation of additional offices offering expanded hours.   Contact information for the new offices offering Saturday hours is:   South Wilmington, 2390 Carolina Beach Road, 28401, (910) 251-5747 Jacksonville, 299 Wilmington Highway, US Hwy. 17 South, 28540, (910) 347-3613 Manteo, 517 Budleigh St., 27954, (252) 475-3712 Ahoskie, 242 NC Hwy. 42 West, 27910, (252) 332-5525 West Greensboro, 2391 Coliseum Blvd., 27403, (336) 334-5438 Monroe, 3122 US Hwy. 74 West, 28110, (704) 283-4264 Wilkesboro, 1230 School St., 28697, (336) 838-4725 Asheville, 1624 Patton Ave., 28806, (828) 251-6065    ***NCDOT***
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