NCDOT believes strongly in transparency and providing access to public documents for citizens, members of the media and other organizations.

Making a Request

    If you would like to make a public records request online, click here to fill out an electronic form and submit it to our public records manager.

    If you would like to submit your public records request via mail, print and fill out this form and send to the address below:

      N.C. Department of Transportation
      Sophia Spencer, Records Manager
      1501 Mail Service Center
      Raleigh, NC 27699-1501

Our Response

  • Within three business days of receiving your request, we will send you an acknowledgement of receipt.
  • We will then review your request to ensure the records requested are available and not restricted from public access. For a list of records that are considered confidential and not for public release, see N.C.G.S §132.

    If your request is unclear or does not sufficiently identify the requested records, we will contact you for clarification. Your request may be denied if such clarification is not received.
  • Next, we will begin to identify the requested documents. Once we have determined an estimated timeframe for the retrieval of records, you will be notified of any associated charges.

      Service Fee
      Physical Review of Requested Records No charge
      Email Records No charge
      * Copies $0.05 per copy
      * CD/DVD/thumb drive Actual cost of digital media
      ** Special Services Fee See Public Records Policy 2014

  • We will make every effort to provide records in the format requested. Other formats that may be available are paper copies, CD/DVD, physical inspection, thumb drive and email.

Response Time

Public Records Requested

Requests by Category:

  • Law Firms: 616
  • Citizens: 227
  • Media: 231
  • Companies or Other Organizations: 413

    We respond to all requests for records as quickly as possible. However, it may not always be possible to fill requests for public records right away, because records must first be reviewed to see if they contain confidential information.

    We strive to respond to public records requests within 10 business days. But, if the request is very large in scope, spans multiple departments, or requires additional preparation or review, it may require a substantial amount of time to process. If so, you will be notified.

    Our current list of completed public records requests and those still in process can be viewed here.

    This list is updated in real time in our system, and we will continue to post an updated snapshot of that list weekly. Since NCDOT began formally tracking public records requests in March 2013, we have received and logged 1,487 total requests, as shown in the pie chart.

    For more information, read the new state policy on public records requests.

    Public Records Policy 2014


    Sophia Spencer
    Public Records Manager
    (919) 707-2663